We get it, things don't always work out! We are always willing to help get it right! We offer store credit for returns. In order to offer fast shipping, we do not issue refunds. Please reach out to us with any questions regarding sizing, we'd love to help!

Please carefully review our Return Policy and Instructions before sending your item back.

Returns

  • The term "Final Sale" means an item can be returned or exchanged.
  • All returns must be received within 30 days of original purchase date.
  • Returns will be credited with an electronic store credit (Gift Card) for the original purchase price.
  • Unworn, unwashed, unaltered items may be returned as long as the original tags are attached.
  • Shoes must be in the original box and shipped back in an exterior, protective shipping box.
  • If items are returned appearing worn, with makeup, deodorant or animal hair on them, smelling of cigarette smoke or fragrances, damaged, tags not attached, received beyond 30 days from order date or that are "Final Sale", they will not be accepted. We will contact you to pay to ship them back to you or we will donate them to charity after 30 days.
  • Seasonal Gift Purchases: Orders placed after Nov.15- Extended Return Date: Returns must be received by Jan. 10th to receive store credit.

Shipping Back Your Order:

  • Please ship to: P.O Box 391, Chocowinity NC 27817
  • We are not responsible for any returns that may be lost or damaged in transit.
  • While we always provide free shipping to you, we do not provide free return shipping. 

Something Wrong?

Upon receipt, please inspect your order immediately.

  • If you believe you have received DEFECTIVE merchandise, you must contact us within 3 days at (giantsfallllc@gmail.com) so we can address the issue. 
  • We cannot make exceptions once you have had the merchandise in your care for a longer period, have removed the tags, washed it or worn it.
  • We inspect every single item that comes through our office to try to avoid such issue whenever possible.